e-Business Customer Experience Specialist

Epson is one of the world’s leading digital imaging companies, with a global brand that is continually enhanced through its commitment to developing technology that inspires and empowers people all over the world. Customer satisfaction and experience as you touch this brand is of paramount importance.

Epson is using its web presence to showcase this brand and experience across its different international markets, with the need to influence the end user to consider the brand in their purchase decision whether it be through our channel partners or direct.

Due to continued growth in the E business division, Epson need to recruit additional members of the customer experience team. You will work with user centred design agencies to apply industry best practices and look through the eyes of our customers to see how the Epson experience can increase their purchase decision. You will work with an internal team to provide website innovation, to create a compelling proposition, showcase our latest technologies and ultimately increase Epson’s web 'share of voice'.

As a blue chip organisation the salary and benefits package is impressive – outweighed only by the career development opportunities. If you have the relevant experience and are seeking a new challenge then there are few better jobs around that this.

To apply please send a CV to thurley@epson.co.uk stating your current salary, location and notice period.

With a degree level education, the successful candidate will have experience in an E Business arena and have excellent communication skills.