1. Anthony Sharot Silver

    Search Marketing Director at http://www.marketappeal.co.uk/

    08 July 2008 13:55pm

    photo_of_Anthony.jpg I've noticed that there's usually a difference between the number of conversion reported by Google AdWords and the equivalent count in Google Analytics, despite the two accounts being fully integrated.

    I've a theory to explain it as follows:

    Google AdWords, in an attempt to maximise its apparent value, uses cookies to track conversions, meaning that it is able to attribute a sale to AdWords for several weeks to come, even if the customer finally returns via another channel.

    For example, it's common for the conversion count for last month to continue to increase slowly for several weeks after. This can only be because people who first clicked on an AdWords ad last month have just returned to buy.

    My understanding of Google Analytics however, is that it's set to 'last source wins' as standard i.e. if a customer first visits our site via Google AdWords, but then later returns via the natural listings, Google Analytics will attribute the sale to SEO, rather than to the PPC campaigns.

    This would explain why AdWords reports more conversions than Google Analytics, despite similarities in their underlying technology, but are my assumptions correct?

    Can any analytics specialists please confirm that this is how the tracking of these Google products works?

    Thanks,

    Anthony Sharot

    SEO
    Company Market Appeal
  2. Ian Tester Gold

    Head of Sales & Marketing at findmypast

    21 July 2008 10:13am

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    I'd also be very interested to know if this is the case. Analytics definitely uses "last source wins" (and this is the number one flaw in the product IMHO) but Adwords could well be using cookies - if so, what is the duration?

  3. Ian Tester Gold

    Head of Sales & Marketing at findmypast

    21 July 2008 10:13am

    avatar

    I'd also be very interested to know if this is the case. Analytics definitely uses "last source wins" (and this is the number one flaw in the product IMHO) but Adwords could well be using cookies - if so, what is the duration?

  4. Anthony Sharot Silver

    Search Marketing Director at http://www.marketappeal.co.uk/

    21 July 2008 10:47am

    photo_of_Anthony.jpg

    AdWords cookies last 30 days apparently: http://adwords.google.com/support/bin/answer.py?hl=bs&answer=6349

    Also, since writing my original post on conversion counting discrepancies, I've received confirmation theory from  a Google Group admin that that is indeed how it works.

    Thanks,

    Anthony Sharot

    Analytics Consultant

     

  5. Anonymous Silver

    Director at dolls house emporium

    28 July 2008 10:17am

    Avatar-blank-50x50

    The descrepancies are even greater if you consider what happens if you advertise off-line, or do email campaigns to your customer base.

    Here's my findings http://www.e-consultancy.com/forum/110690-google-analytics-do-you-understand-your-numbers.html

     

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