When promoting our site should we use www in our address or not?
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Web manager at Lloyd's of London
27 June 2008 16:49pm
Search Marketing Director at http://www.marketappeal.co.uk/
27 June 2008 17:57pm
Today, things have changed a bit. We all now know that anything ending example.com/pagename is a web address, and these days almost all sites work just as well with or without the www. making it more of a branding issue than anything else.
Further, as short, memorable domain names become scarcer, site's are dropping the www. not lease because it ads three to four characters to the url, which users will then have to type in (or at least think they will).
Personally, unless you have a short url, such as www.google.com, I think that the www. suffix is largely unecessary, and possibly a distraction, especially as it's showing idential content anyway.
Anthony
Search Director
Market Appeal
On 16:49:29 27 June 2008 ClaireLowe wrote:
Online Marketer at Large
30 June 2008 11:51am
Boring History Bit:
The habit of using www. probably caught on in the web's early day's when it helped to identify web address and when redirects were less widely employed and so these details mattered.
It was actually from the days where a subdomain would denote an actual individual machine. The mail server would be mail.domain.com, the web server would be www.domain.com .
Are People Really That Savvy?
I do a lot of work for an American dotcom company. For countries outside the US, they use the domains 'uk.domain.com', 'fr.domain.com', etc.
I work with several members of their web & e-business teams, and each & every one of them will type in the URL as 'www.uk.domain.com', even though all this does is redirect to uk.domain.com .
ie: these people have worked with the web for many years & are still under the impression that they have to type 'www' to get to their own website.
The Actual Answer To Your Question
A wishy-washy answer, but: I think it depends on your primary audience, brand recognition & context.
eg, if your website is clairelowe.co.uk & you're aiming at a non-tech-savvy audience, I'd always go for www.clairelowe.co.uk . If you're talking about johnlewis.com in a radio ad, I think "visit johnlewis.com" is going to be fine.
If it was my company, I'd either
Summary
Unless there's a good reason to ditch it, or you have the opportunity to A/B test it, just keep the www & forget about it.
I hope that helps!
daniel
Account Director at Openface Internet UK Ltd
06 July 2008 23:22pm
Web manager at Lloyd's of London
07 July 2008 13:38pm
Thanks both - appreciate your advice.