On-site surveys

How about this.

http://4q.iperceptions.com/

4Q employs a two-stage invitation process. When visitors arrive at your site, they will be presented an invitation to participate in a survey after their session. If they accept, a second, minimized window, which contains the survey itself, will be launched and will wait in the background for the visitor to complete his or her session. 4Q surveys are designed to be collaborative brand building exercises, not annoying browsing interruptions.

hope that helps

On 07:55:50 23 June 2008 CWhyatt wrote:

 

We are looking at running an on-site survey to gather information from our users - usual sort of thing. However there is a big debate internally about where and how the survey should appear. The options are as follows:

1) Do the standard pop-under when a user exits the site
2) Serve a banner as an eye-blaster after the user has been on the site say 20 seconds, asking them to complete the survey. Clicking on the banner opens the survey. This then gets round the possible problem, that if a user keeps their browser open all day, they will still see the survey maybe hours after going on the website. But this will then affect the user-journey and take the user off our website.

Can anyone offer any advice / comments on these 2 options?

Many thanks!

Caroline